Resources

Practical guides for buying and teaming.

Plain-English explanations of federal contracting terms and checklists for outsourcing IT, help desk and back-office work.

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Guides

Finding a small-business subcontractor

Subcontracting plans and set-aside rules make small-business teammates a must. The hard part is not finding one — it is finding one that delivers. A seven-step checklist.

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Limitations on subcontracting

When a small business wins a set-aside contract, it cannot simply pass most of the work to a large company. The limitations on subcontracting rule sets how much it may subcontract — and to whom.

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Writing a help desk SOW

A vague statement of work leads to vague proposals and disputes after award. These are the elements that make help desk and contact center bids comparable — and performance measurable.

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What is a capability statement?

A capability statement is a one-page summary of what a company does and how to contract with it. Contracting officers and prime contractors use it to decide in seconds whether to take the next step.

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Glossary

UEI, CAGE, NAICS, set-asides and more

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FAQ

Answers to what buyers ask first

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Staffing estimator

Agents needed for your contact volume

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Guide

Limitations on subcontracting, explained.

How the 50% rule for services works — and how to structure a team that complies.

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