Industries · Private sector

Grow without building every team yourself.

Software development, cloud operations, help desk and German-language customer support for companies that want to scale without hiring for every function.

Typical needs
Customer support in GermanHelp desk overflowCustom softwareCloud operationsCRM and sales funnelsAI automationWebsites
DACH
Market support
Germany, Austria, Switzerland
250+
Partner staff
aLIVE group
US
Contract
One US point of contact
Entering Europe

German-speaking customers, served from the EU — contracted in the US.

Selling into Germany, Austria or Switzerland? Our delivery partner answers your customers in German from Germany or Romania, while your contract and coordination stay with Vella in Florida.

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Compliance

Clear terms, clear reporting.

Commercial clients get the same discipline as public ones.

CONTRACT

One US contract with Vella Technologies LLC

EU DATA

European operations under GDPR

QUALITY

Partner certified to ISO 9001 and ISO 18295-1

REPORTING

Monthly reporting in English

FAQ

Questions from commercial & technology companies.

Question not listed? Ask us directly — a person answers, not a chatbot.

Not for support services through us. Your contract is with Vella in the US; delivery happens through our partner in the EU.

German is the core language of our delivery partner. Tell us what else you need and we confirm before quoting.

Yes. Overflow support or a single channel is a good start.

Yes — see custom software development and cloud migration.

ContactSubmit opportunity