Better service for residents, less paper for staff.
State, county and city agencies face rising demand with the same staff. We help with portals residents can use, hotlines that answer and back-office capacity when backlogs grow.
How we help in this sector.
Public hotline experience, awarded through a public tender.
Our delivery partner aLIVE-Service GmbH ran the citizen hotline for the 2022 German census for the German Federal Statistical Office — awarded through a public tender and rated “very successful” by the agency.
Start a conversation→Built for public-sector rules.
Procurement rules differ by state and locality. We work within yours.
Responses to RFQs, RFPs and cooperative contracts
Portals designed against WCAG 2.1 AA
Data location and access set by your requirements
Monthly reports against agreed service levels
Questions from state and local government.
Question not listed? Ask us directly — a person answers, not a chatbot.
Yes. Most work is delivered remotely; on-site needs are agreed per contract.
Yes. A time-limited backlog reduction on one case type is a common starting point.
Language coverage is scoped per contract. Tell us which languages you need and we confirm what we can staff before we bid.
Yes, where we meet the requirements. Send us the solicitation and we assess fit.
